When I try to run a program including system ones like defrag I get "defrag.exe BAD IMAGE-xxx.dll is not a valid Windows image. Please check this against your instsllation diskette". I lost my ADSL connection upon starting the computer because of this and any program I try to run I get the same "Bad Image" error message. I have run Adware and Spybot and both gave clean results. I can not run Norton AV since I am getting the same error. I can not uninstall Norton in order to Install the NAV2005. I tried directly to install the NAV2005 but gives an install error and quits. Is there any program that runs from a CD/DVD that can clean the disk? Micro Center told me that I have to reinstall WINXP Pro from my recovery disks. Is this the final solution?
ChrisMA wrote: > When I try to run a program including system ones like defrag I get > "defrag.exe BAD IMAGE-xxx.dll is not a valid Windows image. Please > check this against your instsllation diskette". I lost my ADSL > connection upon starting the computer because of this and any program > I try to run I get the same "Bad Image" error message. I have run > Adware and Spybot and both gave clean results. I can not run Norton AV > since I am getting the same error. I can not > uninstall Norton in order to Install the NAV2005. I tried directly to > install the > NAV2005 but gives an install error and quits. Is there any program > that runs from a CD/DVD that can clean the disk? Micro Center told me > that I have to > reinstall WINXP Pro from my recovery disks. Is this the final > solution?
Normally this error means that the media (or downloaded installer) for whatever program you are installing is damaged; i.e., a scratched CD or corrupted download. However, since you are having multiple instances of this issue with lots of different programs I doubt the cause is specific to one installation disk. I also doubt this has anything to do with malware.
When you say "any program I try to run..." do you mean any program you try to *install* from CD fails or do you get an error running programs already installed on the hard drive? If the former, swap out the CD drive for a known working one and see if that solves the problem. If it does, throw the old drive away. A new CD-ROM drive can cost as little as $20usd.
If you are seeing these sorts of problems on programs already installed (you mentioned losing your Internet connection), then the cause is probably not a dying CD drive. Unfortunately, we don't have enough information to be able to give you an accurate diagnosis. Certainly a clean install of Windows might be in your future, but I would not do that until I was sure that all the hardware was sound. You definitely should back up your data if you have not already done so.
If you want hardware troubleshooting steps and/or more focused troubleshooting, post back and include more details about your computer specs, the answer to my question in Paragraph 2 above, and any other information that will help us help you. Otherwise, it might be a better course of action for you to take the machine to a professional computer repair shop (not your local equivalent of BigStoreUSA).
Malke, thank you for the prompt response. The error occures when I try to run any program like Flight Simulator, Word, Excel, Adobe Album and the rest. Therefore, I do not thing is a hardware problem. I have run Iolo's System Mechanic 5 from the CD and I did the defrag since I was unable to do the Windows defrag. I took the computer to Best Buy and I was told it is Spyware but they asked a big price to diagnose and reinstal Wndows. My system is a PoweSpec 9340 P43HT/120/1G/DVDRW. I talked to friends and everybody says is either spyware or virus. I guess I have to wait until I get the restore CDs I ordered from Micro center and do a clean Windows install.
> > When I try to run a program including system ones like defrag I get > > "defrag.exe BAD IMAGE-xxx.dll is not a valid Windows image. Please > > check this against your instsllation diskette". I lost my ADSL > > connection upon starting the computer because of this and any program > > I try to run I get the same "Bad Image" error message. I have run > > Adware and Spybot and both gave clean results. I can not run Norton AV > > since I am getting the same error. I can not > > uninstall Norton in order to Install the NAV2005. I tried directly to > > install the > > NAV2005 but gives an install error and quits. Is there any program > > that runs from a CD/DVD that can clean the disk? Micro Center told me > > that I have to > > reinstall WINXP Pro from my recovery disks. Is this the final > > solution?
> Normally this error means that the media (or downloaded installer) for > whatever program you are installing is damaged; i.e., a scratched CD or > corrupted download. However, since you are having multiple instances of > this issue with lots of different programs I doubt the cause is > specific to one installation disk. I also doubt this has anything to do > with malware.
> When you say "any program I try to run..." do you mean any program you > try to *install* from CD fails or do you get an error running programs > already installed on the hard drive? If the former, swap out the CD > drive for a known working one and see if that solves the problem. If it > does, throw the old drive away. A new CD-ROM drive can cost as little > as $20usd.
> If you are seeing these sorts of problems on programs already installed > (you mentioned losing your Internet connection), then the cause is > probably not a dying CD drive. Unfortunately, we don't have enough > information to be able to give you an accurate diagnosis. Certainly a > clean install of Windows might be in your future, but I would not do > that until I was sure that all the hardware was sound. You definitely > should back up your data if you have not already done so.
> If you want hardware troubleshooting steps and/or more focused > troubleshooting, post back and include more details about your computer > specs, the answer to my question in Paragraph 2 above, and any other > information that will help us help you. Otherwise, it might be a better > course of action for you to take the machine to a professional computer > repair shop (not your local equivalent of BigStoreUSA).
> Malke > -- > Elephant Boy Computers > www.elephantboycomputers.com > "Don't Panic!" > MS-MVP Windows - Shell/User
| Malke, thank you for the prompt response. The error occures when I try to run | any program like Flight Simulator, Word, Excel, Adobe Album and the rest. | Therefore, I do not thing is a hardware problem. I have run Iolo's System | Mechanic 5 from the CD and I did the defrag since I was unable to do the | Windows defrag. I took the computer to Best Buy and I was told it is Spyware | but they asked a big price to diagnose and reinstal Wndows. My system is a | PoweSpec 9340 P43HT/120/1G/DVDRW. I talked to friends and everybody says is | either spyware or virus. I guess I have to wait until I get the restore CDs I | ordered from Micro center and do a clean Windows install. | | Thanks again | Chris
Dump the contents of the IE Temporary Internet Folder cache (TIF)
start --> settings --> control panel --> internet options --> delete files
Open a Command Prompt.
In the Command Prompt type the following...
CHKDSK C: /F
If it replies.. "Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)"
Choose - Y
type; EXIT
Reboot the PC.
A full Check Disk will want to be performed, allow it.
When it reboots, perform a defragmentation of the hard disk.
You can get to the Defragmenting program easily by executing; dfrg.msc
David, I did what you said but when I tried the commend line: chkdsk C: /F i got the same massage as before:
"chkdsk.exe Bad Image The application or dll c:\windows\system32\ulib.dll is not a valid windows image. Please check this against your installation diskette"
It seems that any program requesting a system32 lib gets this error message. If I run Google.earth or Nasa northwind there is no problem but of course I do not have internet access.
"David H. Lipman" wrote: > From: "ChrisMA" <Chri...@discussions.microsoft.com>
> | Malke, thank you for the prompt response. The error occures when I try to run > | any program like Flight Simulator, Word, Excel, Adobe Album and the rest. > | Therefore, I do not thing is a hardware problem. I have run Iolo's System > | Mechanic 5 from the CD and I did the defrag since I was unable to do the > | Windows defrag. I took the computer to Best Buy and I was told it is Spyware > | but they asked a big price to diagnose and reinstal Wndows. My system is a > | PoweSpec 9340 P43HT/120/1G/DVDRW. I talked to friends and everybody says is > | either spyware or virus. I guess I have to wait until I get the restore CDs I > | ordered from Micro center and do a clean Windows install. > | > | Thanks again > | Chris
> Dump the contents of the IE Temporary Internet Folder cache (TIF)
> start --> settings --> control panel --> internet options --> delete files
> Open a Command Prompt.
> In the Command Prompt type the following...
> CHKDSK C: /F
> If it replies.. > "Chkdsk cannot run because the volume is in use by another process. > Would you like to schedule this volume to be checked the next time the system restarts? > (Y/N)"
> Choose - Y
> type; EXIT
> Reboot the PC.
> A full Check Disk will want to be performed, allow it.
> When it reboots, perform a defragmentation of the hard disk.
> You can get to the Defragmenting program easily by executing; dfrg.msc
> David, I did what you said but when I tried the commend line: chkdsk > C: /F i > got the same massage as before:
> "chkdsk.exe Bad Image > The application or dll c:\windows\system32\ulib.dll is not a valid > windows > image. Please check this against your installation diskette"
> It seems that any program requesting a system32 lib gets this error > message. > If I run Google.earth or Nasa northwind there is no problem but of > course I > do not have internet access.
>> | Malke, thank you for the prompt response. The error occures when I >> try to run >> | any program like Flight Simulator, Word, Excel, Adobe Album and the >> rest. >> | Therefore, I do not thing is a hardware problem. I have run Iolo's >> System >> | Mechanic 5 from the CD and I did the defrag since I was unable to >> do the >> | Windows defrag. I took the computer to Best Buy and I was told it >> is Spyware >> | but they asked a big price to diagnose and reinstal Wndows. My >> system is a >> | PoweSpec 9340 P43HT/120/1G/DVDRW. I talked to friends and everybody >> says is >> | either spyware or virus. I guess I have to wait until I get the >> restore CDs I >> | ordered from Micro center and do a clean Windows install. >> | >> | Thanks again >> | Chris
>> Dump the contents of the IE Temporary Internet Folder cache (TIF)
>> start --> settings --> control panel --> internet options --> delete >> files
>> Open a Command Prompt.
>> In the Command Prompt type the following...
>> CHKDSK C: /F
>> If it replies.. >> "Chkdsk cannot run because the volume is in use by another process. >> Would you like to schedule this volume to be checked the next time >> the system restarts? >> (Y/N)"
>> Choose - Y
>> type; EXIT
>> Reboot the PC.
>> A full Check Disk will want to be performed, allow it.
>> When it reboots, perform a defragmentation of the hard disk.
>> You can get to the Defragmenting program easily by executing; >> dfrg.msc
SP2 is installed. I have run sfc /scannow but not errors are reported back. I am assuming it worked. Is there anything else I should do? Thanks for the suggestion Chris
> Stourport, Worcs, England > Enquire, plan and execute. > ~~~~~~~~~~~~~~~~~~~~~~~~ > Please tell the newsgroup how any > suggested solution worked for you.
> "ChrisMA" <Chri...@discussions.microsoft.com> wrote in message > news:37935E55-0943-48F9-9D11-1DD6F64D94EB@microsoft.com... > > David, I did what you said but when I tried the commend line: chkdsk > > C: /F i > > got the same massage as before:
> > "chkdsk.exe Bad Image > > The application or dll c:\windows\system32\ulib.dll is not a valid > > windows > > image. Please check this against your installation diskette"
> > It seems that any program requesting a system32 lib gets this error > > message. > > If I run Google.earth or Nasa northwind there is no problem but of > > course I > > do not have internet access.
> > Any other ideas. Thanks for your time. > > Chris
> >> | Malke, thank you for the prompt response. The error occures when I > >> try to run > >> | any program like Flight Simulator, Word, Excel, Adobe Album and the > >> rest. > >> | Therefore, I do not thing is a hardware problem. I have run Iolo's > >> System > >> | Mechanic 5 from the CD and I did the defrag since I was unable to > >> do the > >> | Windows defrag. I took the computer to Best Buy and I was told it > >> is Spyware > >> | but they asked a big price to diagnose and reinstal Wndows. My > >> system is a > >> | PoweSpec 9340 P43HT/120/1G/DVDRW. I talked to friends and everybody > >> says is > >> | either spyware or virus. I guess I have to wait until I get the > >> restore CDs I > >> | ordered from Micro center and do a clean Windows install. > >> | > >> | Thanks again > >> | Chris
> >> Dump the contents of the IE Temporary Internet Folder cache (TIF)
> >> start --> settings --> control panel --> internet options --> delete > >> files
> >> Open a Command Prompt.
> >> In the Command Prompt type the following...
> >> CHKDSK C: /F
> >> If it replies.. > >> "Chkdsk cannot run because the volume is in use by another process. > >> Would you like to schedule this volume to be checked the next time > >> the system restarts? > >> (Y/N)"
> >> Choose - Y
> >> type; EXIT
> >> Reboot the PC.
> >> A full Check Disk will want to be performed, allow it.
> >> When it reboots, perform a defragmentation of the hard disk.
> >> You can get to the Defragmenting program easily by executing; > >> dfrg.msc
I have already sent a previous email confirming that I did what you have suggested. I restarted the computer it went to safe mode by itself, it connected to the net, downloaded two upgrades and installed them. Now when I try to restart goes to safe mode. Shall I press F8 and go to the regular mode?.
> Stourport, Worcs, England > Enquire, plan and execute. > ~~~~~~~~~~~~~~~~~~~~~~~~ > Please tell the newsgroup how any > suggested solution worked for you.
> "ChrisMA" <Chri...@discussions.microsoft.com> wrote in message > news:37935E55-0943-48F9-9D11-1DD6F64D94EB@microsoft.com... > > David, I did what you said but when I tried the commend line: chkdsk > > C: /F i > > got the same massage as before:
> > "chkdsk.exe Bad Image > > The application or dll c:\windows\system32\ulib.dll is not a valid > > windows > > image. Please check this against your installation diskette"
> > It seems that any program requesting a system32 lib gets this error > > message. > > If I run Google.earth or Nasa northwind there is no problem but of > > course I > > do not have internet access.
> > Any other ideas. Thanks for your time. > > Chris
> >> | Malke, thank you for the prompt response. The error occures when I > >> try to run > >> | any program like Flight Simulator, Word, Excel, Adobe Album and the > >> rest. > >> | Therefore, I do not thing is a hardware problem. I have run Iolo's > >> System > >> | Mechanic 5 from the CD and I did the defrag since I was unable to > >> do the > >> | Windows defrag. I took the computer to Best Buy and I was told it > >> is Spyware > >> | but they asked a big price to diagnose and reinstal Wndows. My > >> system is a > >> | PoweSpec 9340 P43HT/120/1G/DVDRW. I talked to friends and everybody > >> says is > >> | either spyware or virus. I guess I have to wait until I get the > >> restore CDs I > >> | ordered from Micro center and do a clean Windows install. > >> | > >> | Thanks again > >> | Chris
> >> Dump the contents of the IE Temporary Internet Folder cache (TIF)
> >> start --> settings --> control panel --> internet options --> delete > >> files
> >> Open a Command Prompt.
> >> In the Command Prompt type the following...
> >> CHKDSK C: /F
> >> If it replies.. > >> "Chkdsk cannot run because the volume is in use by another process. > >> Would you like to schedule this volume to be checked the next time > >> the system restarts? > >> (Y/N)"
> >> Choose - Y
> >> type; EXIT
> >> Reboot the PC.
> >> A full Check Disk will want to be performed, allow it.
> >> When it reboots, perform a defragmentation of the hard disk.
> >> You can get to the Defragmenting program easily by executing; > >> dfrg.msc
|
